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Help Center

Frequently asked questions

Everything you need to know about our products, orders, shipping, returns and gift cards. Still stuck? Email [email protected].

Check your gift card balance

How do I buy a gift card?
Choose a denomination, enter your email, and pay with secure card checkout. You will receive the code instantly by email.
Where can I use my gift card?
Gift cards can be used to purchase wellness and health products online at 2TheLife.
How do I check my balance?
Go to the Check Balance page and enter your gift card code to see your remaining value and full transaction history.
Do gift cards expire?
No. 2TheLife gift cards never expire — use your balance whenever you like.
What are bonus rewards?
Larger cards earn bonus value on top of the amount you pay: +5% on $100, +8% on $250, and +10% on $500. For example, a $500 card gives you $550 in total balance. Cards under $100 do not include a bonus.
Can I get a refund?
Gift cards are generally non-refundable once issued and delivered. Exceptions may apply to duplicate or accidental charges, an undelivered card with an unused balance, an unauthorized transaction after investigation, or a fully unused balance in hardship or error cases at our discretion. See the Refund & Chargeback Policy for eligibility and instructions.
Are your supplements lab-tested?
Certificates of analysis are available on request. Use the contact details on our Lab Testing page and include the product name and lot number. Before purchase, you can ask which report corresponds to the batch currently offered.
How fast do you ship?
Orders are processed within 1–2 business days and shipped within the United States. US shipping is $5.99, with free shipping on orders of $50 or more. Processing time is separate from transit time. A tracking number is emailed to you once your order ships.
Can I pay with my gift card balance?
Yes. At checkout you can pay with a credit/debit card or apply your 2TheLife gift card balance.
Do you ship internationally?
At this time we ship within the United States only.
How should I store the products?
Store in a cool, dry place away from direct sunlight. Keep out of reach of children.
Is there an approved fenbendazole dosage for humans?
No. Fenbendazole is a veterinary antiparasitic and has no FDA-approved human dosage. This calculator only organizes publicly discussed research and community protocols; it does not recommend or prescribe human use.
What is the Joe Tippens fenbendazole protocol?
It is an anecdotal self-treatment approach discussed online, not an approved or established cancer treatment. A patient story or an online schedule cannot determine a safe or effective treatment for another person.
What is the difference between fenbendazole 222 mg and 444 mg protocols?
The numbers identify different amounts described online; neither establishes an approved human regimen. A larger amount is not evidence of greater benefit or safety. Do not use product strength or community schedules to choose cancer treatment.
How does the fenbendazole dosage calculator work?
The interface displays schedules based on selected inputs. Its calculations, labels and colours do not establish clinical safety, effectiveness or suitability, and must not be used to make treatment decisions.
Does the calculator include the Makis fenbendazole and ivermectin protocol?
The interface contains a tab named after a community-described combination approach. Its presence does not validate that approach or provide a prescription. Treatment decisions require qualified medical care, not a community protocol or calculator.
Can fenbendazole replace cancer treatment?
No. Fenbendazole is not approved to treat cancer, and human evidence is limited. It should never replace oncology care, prescribed treatment or participation in an appropriate clinical trial.
How do I check my gift card balance?
Enter your full gift card code in gift card code field on the Check Balance page (/balance) and click Check. Your remaining balance and transaction history will appear instantly.
Why can't I see my balance?
Make sure you entered the code exactly as it appears in your email, with no extra spaces. If it still does not work, the card may not be activated yet.
Does my balance expire?
No. Your 2TheLife balance never expires.
How do I track my order?
Enter your order number and the email used at checkout to view your current order status and tracking details.
When will I get a tracking number?
A tracking number is emailed to you as soon as your order ships, typically within 1–2 business days.
My order status has not changed — what should I do?
Carriers can take 24–48 hours to scan a new package. If there is no movement after that, contact us and we will help.